Specialist or Sr Specialist - EEDM Program Operations

Job Info

Feb 5, 2020


Posting Expiration Date: Mar 11, 2020

Schedule Type: Full-Time

Organization: General - OPS

Department: Energy Efficiency

Section: DRI EEDM Pro Delivery&Mass Mkt

Location: NY-New York-4 Irving Pl Headquarters

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Responsible for supporting the development and administration of Con Edison's portfolio of Energy Efficiency and Demand Management programs
  • Oversee program invoice processes and financial reporting
  • Lead and engage with teams through research, design, development and implementation of programs
  • Support the Program Manager with management of the program implementation vendor(s), and other contractors, to help achieve success for specific programs and the Company
  • Interface between Company staff and the contracted vendor(s) to implement the Energy Efficiency Programs per PSC guidelines
  • Support the coordination of the marketing efforts through vendors and internal resources
  • May represent the Department on program measure issues with DPS Staff, governmental authorities, utilities, and other entities as needed
  • Represent the programs with external stakeholders and customers
  • Provide customer service support on escalated program issues
  • Perform other related tasks and assignments as required

Required Education/Experience

  • Bachelor's Degree And 2 to 3 years related work experience required or Masters Degree (1H-Specialist)
  • Bachelor's Degree And 3 to 5 years related work experience required (2L-Sr Specialist)

Preferred Education/Experience

  • Master's Degree And 2 to 3 years related work experience.

Required Work Experience

  • Proficient in Microsoft Office (Excel, Word, and PowerPoint) Required
  • Excellent oral and written communication skills. Required
  • Excellent presentation and analytical skills. Required
  • Ability to interact with all levels of management. Required
  • Must have strong computer skills and proficiency in Microsoft Office applications. Required
  • Proven problem solving skills and the ability to identify, analyze and resolve process an customer service related issues Required
  • Demonstrated leadership skills and the ability to build a consensus through collaboration with various stakeholders Required
  • Understand fundamentals of energy modeling, analytics and reporting Required
  • Utility, deregulated energy efficiency or sustainability experience. Preferred
  • Experience in program planning and administration, project management Preferred
  • Experience in planning, managing, coordinating, reviewing and processing budgets and invoices Preferred
  • Ability to learn new database systems such as Oracle EBS, Hyperion Planning, business intelligence, work management and CRM systems Preferred
  • Certification, experience or training in Salesforce Preferred
  • Customer service experience Preferred
  • Experience managing projects and/or design teams. Preferred
  • Experience working in a regulated environment preferred, familiarity with the NY Public Service Commission relating to Energy Efficiency and Demand Response desirable. Pref

Licenses & Certifications

  • Driver's License Required

Physical Demands

  • Must sit or stand to use a keyboard, mouse, and computer for entire shift

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.