Job Description
Mission Statement
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Core Responsibilities
- Lead technical staff including employees and contractors responsible for monitoring, troubleshooting and supporting all facets of network technologies including LAN and WAN networking, Cisco Wireless, Cisco UCS and Nutanix datacenters, departmental VLANs, 100+ sites within NYC and Westchester.
- Provides guidance and conducts configuration, solution and quality reviews on IP network.
- Takes the lead on network related inquires requiring coordination with internal IT groups and cross-organizational teams including vendors, ensures standards and procedures are followed and issues are addressed.
- Solve problems and remedy performance bottlenecks in the network using performance metrics, capacity management and performance tools.
- Assess the impact of vendor vulnerability announcements and work to remediate if exposed.
- Develop and document implementation plans, network diagrams, policies and procedures for management and monitoring of the data and voice networks.
- Apply your personal dedication to remediate any issues that could impact communication with our customers and internal users.
- Manage small-scale projects including resources, scope, budget (costs), schedule and overall project plans and visual diagrams.
- Promote a customer service-oriented team by emphasizing professionalism, honesty, concern, courtesy, excellence and teamwork in a group.
- Perform other related tasks and assignments as required.
Required Education/Experience
- Bachelor's Degree Preferably in Information
- Technology, Computer
- Science, Engineering or
- other related disciplines. with a minimum of (5)
- years of IT experience or
- Associate's Degree Preferably in Information
- Technology, Computer
- Science, Engineering or
- other related disciplines. with a minimum of (7)
- years of IT experience or
- High School Diploma/GED with a minimum of (10)
- years of IT experience Preferably in Information
- Technology
Relevant Work Experience
- 3-5 years Experience designing, configuring, implementing infrastructure solutions using IP Required
- Thorough understanding of communication protocols and standards Required
- Strong understanding of cyber security principles Required
- Strong knowledge of Cisco IOS based routers and switches as well as datacenter NX-OS
- based switches Required
- Experience in BGP and IGP routing protocols (EIGRP and OSPF) primarily Cisco
- environment Required
- Proven experience in troubleshooting complex system issues and outages as well as
- conducting root cause analysis Required
- Experience in network monitoring, management, packet analysis tools Required
- Solid understanding of architectural concepts and practices leading to solutions that
- are reliable, maintainable, reusable, scalable and extensible Required
- Must demonstrate excellent communication skills, good oral, written and
- presentation abilities and have experience working with Microsoft Office or similar
- suite. Must be able to interact with all levels of management and communicate
- technical concepts to a non-technical audience Required
- Must be flexible and able to work off-hours as required to support deployments,
- resolve production problems or respond to corporate emergencies Required
- Ability to establish medium and long-term plans and priorities and estimate
- investment requirements Required
- Experience in evaluating technology and establishing standard design Required
- Experience with network automation tools and scripting Required
Skills & Ability
- Excellent collaboration and team building skills
- Possesses flexibility to work in a fast paced, dynamic environment
- Well organized, detail oriented and flexible to handle multiple assignments
- Technical\Quickly troublseshoots and resolves problems
- Ability to simultaneously handle multiple priorities
Licenses & Certifications
- Driver's License Required
Physical Demands
- Must push, pull, lift up to 25 pounds
- Must push, pull, lift up to 40 pounds
- Must sit or stand to use a keyboard, mouse, and computer for entire shift
- Must have excellent manual dexterity and be able to use hands for entire shift
- Must stoop, bend, reach and kneel throughout the workday
- Must be able to read small print and symbols.
Other Physical Demands
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
- Must be able to lift up to 50lbs at times
- Must wear Personal Protective Equipment (PPE) such as hard hat, gloves and safety shoes when required
Technical Difficulty Statement
Equal Opportunity Employer
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.