Director - O&R, OR New Business Services

Job Info


Posting Expiration Date: May 30, 2024

Schedule Type: Full-Time

Minimum Salary: $160000.00

Maximum Salary: $210000.00

Organization: OR Customer Service

Department: OR New Business Services

Section: CUST SVC - New Business Svcs

Location: NY-Spring Valley-Spring Valley Operations Ctr

Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Directs and oversees timely completion of all New Business Services activities including liaison with operating organizations, and development of large power service contracts.
  • Develops and monitors departmental budgets and short and long-term goals [which include Annual Team Incentive Plan (ATIP) goals and departmental Key Performance Indicators (KPIs)] for New Business Services in accordance with departmental and corporate objectives.
  • Provides expertise in and development of strategic and long term planning. Leads and supports communication with various internal and external stakeholders including senior management, customers, policy makers, regulators and third-party partners.
  • Manages the New Construction Project Management System (NUCON) that provides visibility and timeliness of projects for customers, contractors, and internal resources.
  • Ensures compliance by customers, contractors, and other entities with all applicable codes and regulations necessary for the provision of gas and/or electric service.
  • Plans, directs ad coordinates the company's efforts in Clean Energy construction management projects include projects that incorporate solar, electric vehicle and batteries. Works with regulatory agencies on various issues including EV's, Solar and batteries.
  • Provides for necessary customer engineering support for large commercial customers, schools, and other eligible parties.
  • As requires is responsible for the management and oversight of departmental and corporate Enterprise Risk Management.
  • Develops and, as necessary, works with contractors, underwriters and municipal officials to implement new construction requirements.
  • Develops and provides for the maintenance of departmental procedures and documentation. Develops organizational and procedural changes that promote productivity, financial or quality benefits.
  • Coordinates and contributes to Customer Services Long-Range Planning and strategic planning efforts.
  • Manages and coordinates with CECONY Energy Management to ensure accurate load and revenue forecasting
  • Leads the Priority Restoration Group during storms and other emergency situations.
  • Leads and supports regulatory efforts including program(s) oversight, rate case efforts, corporate audits, and PSC and BPU clean energy regulatory orders.
  • Oversees, directs and/or participates on cross-functional teams to identify and analyze opportunities for business growth and development.
  • Performs other business related tasks and assignments as required.

Required Education/Experience

  • Bachelor's Degree and 8 years related business experience or
  • Master's Degree and 6 years related business experience

Relevant Work Experience

  • 3-5 years Must have minimum of three (3) years of supervisory or managerial experience Required
  • Demonstrated ability in handling union/labor relations. Required
  • Working knowledge of regulatory processes such as preparation of rate proceedings, responding to commission orders and responses to interrogatories required. Required
  • Must have a working knowledge of utility or Company operations and policies. Required
  • Strong leadership and project management skills are required. Required
  • Excellent presentation, interpersonal, and verbal and written communications skills are required. Required
  • Excellent interacting with customers, senior company leadership, and key external stakeholders including the PSC and/or other regulatory authorities are required. Required
  • Must be well-organized, detail oriented, flexible to handle multiple assignments, and able to meet deadlines. Required
  • Must possess proven leadership qualities/skills, a high work ethic, the ability to motivate people, ad be dedicated to the Corporate Mission and Values. Required
  • Strong decision-making, organizational, presentation, interpersonal, and verbal and written communication skills. Required
  • Excellent analytical and problem-solving skills and strong attention to detail are essential. Required
  • Computer literacy with demonstrated proficiency in Microsoft Outlook, Word, Excel and PowerPoint. Required
  • Related work experience in Operations, Project Management, Construction or Customer Service Preferred

Licenses & Certifications

  • Driver's License Required

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
  • Must be able and willing to travel within the O&R and CECONY service territory, to State Regulatory offices, and other locations, as needed.
  • Must be able to travel to and visit customer field, construction and operating locations.

Technical Difficulty Statement

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.